How to Train a Dental Assistant (Scripts Included)
First 30 days, first 90 days, ongoing. Standard operating procedures that stick.
First 30 days: basics and safety
Sterilization protocol, instrument names, chairside positioning, and infection control come first. Give a written checklist so nothing is missed. In the first month, focus on learning, not speed.
First 90 days: chairside flow
Now teach procedure-wise tray setup, the basics of four-handed dentistry, and keeping the patient comfortable. Create a standard tray list for each procedure.
Patient communication scripts
The assistant is the patient's first touchpoint. Give a simple script: a greeting, a short explanation of the treatment, and booking the next appointment. Use a warm tone like "Doctor will be with you shortly; let me get you ready in the meantime."
Write down your SOPs
Verbal training gets forgotten. Create a small SOP file (sterilization, tray setup, opening/closing checklist). It onboards a new hire quickly and keeps quality consistent.
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